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Contact UsWe should be about more than just selling a medical product. We should be a part of improving our customers’ lives and the communities in which we serve.”  - Brian Mohika

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We're here to help! Whether you have questions about our products, need assistance with an order, or just want to share your feedback, please don't hesitate to reach out

In addition to the myriad of medical complications associated with standard leg straps, patients complained of the daily stress associated with choosing clothing that properly conceals their leg bags. Something as simple as wearing summer clothes such as shorts or dresses is simply not an option for many patients

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FAQ

We're here to answer

all your questions.

WILL MY INSURANCE COVER MY CATHWEAR PURCHASE?

When properly billed, CathWear may be reimbursable by many insurance plans. The process varies from plan to plan; please contact your Primary and or Secondary insurance carrier and speak to a representative to confirm the process and eligibility for the plan you have.  The following link is a copy of CathWear’s Medicare Verification Letter, feel free to provide this to your insurance carrier:

CathWear Medical Verification Letter

WHAT DO I DO WITH MY CATHWEAR DURING A BOWEL MOVEMENT?

There are two recommended methods of what to do with CathWear during a bowel movement:

Completely empty the contents of the bag(s) and remove the bag(s) from the pocket(s) and Cath-Tract.

Using extension tubing long enough to accommodate a sitting position, it may be possible to leave your bags in the pockets and tubing in the Cath-tract during bowel movements.

WHAT SIZE BAGS ARE COMPATIBLE WITH CATHWEAR?

For best results when using with CathWear, we recommend you use bags no larger than 600ml

HOW OFTEN SHOULD I DRAIN MY BAG WHEN USING CATHWEAR?

You should consult your doctor on how often you should be draining your bag(s), and refer to your bag manufacturer’s recommendations.

SHOULD I STILL WEAR REGULAR UNDERWEAR WHILE WEARING MY CATHWEAR?

We recommend you don’t, CathWear was designed to replace your underwear, using the most comfortable and high-quality materials, our goal is to make you forget you’re even wearing a leg bag

HOW OFTEN SHOULD I WASH MY CATHWEAR UNDERWEAR?

CathWear is made with machine-washable materials, you should wash it as often as you would wash your regular undergarments.

CAN CATHWEAR BE USED WITH AN OSTOMY BAG?

Ostomy bags are stationary to their exit sites, therefore they cannot be used with CathWear underwear.

WILL CATHWEAR WORK WITH A PAD INTENDED FOR BOWEL MOVEMENTS?

No. We recommend that a user make any bowel movements in a bathroom setting.

CAN CATHWEAR BE USED WITH AN EXTERNAL CATHETER SYSTEM?

Yes, Condom catheters and other external devices are compatible with a 600ml urinary/drainage bag attached

I HAVE A PRESCRIPTION FROM MY DOCTOR; HOW DO I GO ABOUT ORDERING A PAIR SO MY INSURANCE COVERS IT?

CathWear doesn’t process prescriptions directly however you can contact Bedard Medical(207 784-3700.